Frequently Asked Questions

Everything you need to know about your iFi audio experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for audio equipment?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.

Do iFi audio products come with a warranty?

Yes, all our products come with a standard 12-month limited warranty covering manufacturing defects and hardware malfunctions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How can I track the status of my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Are your products compatible with both Mac and Windows?

Absolutely. Most iFi audio devices are plug-and-play compatible with Windows, macOS, Android, and iOS, though some Windows setups may require a driver download for high-res playback.